Early Help

Early Help

Every family goes through challenging times at some point. Early help means we will work with you and your family to try and overcome any problems you may be facing. We provide help for families as soon as problems start to emerge or where it is likely that issues will impact negatively on children’s outcomes.

The help is always consent based and your choice whether to have it or not.

If you feel like you or your family needs some help, please get in touch with the office to make an appointment with Mrs Stephens, who works with families to provide the support they need.

Support for families comes in many forms:

Day to day support

Most of the time, families can get on with their lives with little or no outside help. If they need help it is usually provided by universal services, such as schools or doctors.

Support in/from school

Some families need support with their child and we can offer this within school with our pastoral care. In school, we can offer emotional support sessions with our Emotional Literacy Support Assistant (ELSA)and also offer behaviour support. Mrs Stephens is also our new Senior Mental Health Lead within school who will help with aspects of emotional and mental health wellbeing for both pupils and parent/carers. If you feel like your child needs some support in school, please let your child’s teacher know or contact Mrs Stephens for a confidential chat. We also work closely with the Children and Family Wellbeing Service, who run regular session in schools targeting the needs of the children.

Sometimes, families can have times when difficulties arise and not know how to deal with them. School can play an important role in helping families put these issues right. As a school, we also have links with other agencies, who we can gain support for your family and children.

Early Help Assessment

For those families that have circumstances that make them more vulnerable and where school need the help and support of other agencies to meet the needs of the family, we can offer to complete an Early Help Assessment. This is achieved by having a lead practitioner, usually a family support worker, work closely with the family to ensure they receive the support they need. If you feel your family would benefit from an Early Help Assessment, please make an appointment with Mrs Stephens.

Below is a table of links and contacts for early help that is available to all parents and carers. Please ask if you would like any more information.


Name Phone number Website/email
Cruse Bereavement Care Tel: 01772 433645 Email: lancashire@cruse.org.uk
Hope Again Tel: 0808 8081677 Website: www.hopeagain.org.uk
Young minds 0808 802 5544 Website: https://www.youngminds.org.uk/
STRIDE – Bereavement Support for Young People and Families Tel: 01772 798746 Website: https://www.stcatherines.co.uk/wp-content/uploads/2019/05/Stride.pdf
Child Bereavement UK - Bereavement Support for Young People and Families
Tel: 0800 0288840 Website: https://www.childbereavementuk.org/
Survivors Of Bereavement of suicide 01482 210287

0300 111 5065
Website: https://uksobs.org/
Winston’s Wish - Advise and bereavement support for grieving children, young people and adults supporting them Freephone Helpline: 08088 020 021
Website: https://www.winstonswish.org/

Debt advice, benefits advice and support

Name Phone number Website/email
CCitizens Advice - Clitheroe

Tel:0808 278 7975 Website: https://www.citizensadvice.org.uk/local/ribble-valley/
Step Change Charity - Free debt advice and support Online debt advice service: Get debt help online. Available 24 hours a day, 365 days a year https://www.stepchange.org/


Name Phone number Website/email
Carers Link – Support for carers of all ages
Tel: 0345 688 7113
Email: info@carerslinklancashire.co.uk
Website: https://www.carerslinklancashire.co.uk/
Barnardo’s Lancashire Young Carers 
Tel: 01772 641002 
Website: https://www.barnardos.org.uk/what-we-do/services/lancashire-young-carers
01282 690536
Website: https://compass.kinship.org.uk/groups/pendle-and-ribble-valley-kinship-carers-group/


Name Phone number Website/email
Tel: 01254 352586
Email: yvonne.tudor@adhdnorthwest.org.uk
Website: https://adhdnorthwest.org.uk/
S.E.N.D Service
Children and Young People with SEND
Tel: 01254 220553
Website: https://www.lancashire.gov.uk/children-education-families/special-educational-needs-and-disabilities/health/health-services/
Understanding Autism North West
Tel: 01254 471500
Email: info@understandingautismnw.co.uk
Website: http://www.understandingautismnw.co.uk/
Limitless Accrington
Website: https://www.familiesonline.co.uk/local/east-lancashire/listing/limitless-community-hub--sensory-room-415048
Autism Plus
Tel: 0114 3840284
Email: emailinfo@autismplus.co.uk
Website: https://autismplus.co.uk/
National Autistic Society
Website: www.autism.org.uk
Spring North – Support for ASD

Email: office@springnorth.org.uk
01254 244706

Website: https://www.springnorth.org.uk/asdsupport/

British Dyslexia Association 0333 405 4555
Website: https://www.bdadyslexia.org.uk/

Addiction – Drug/Alcohol and Substance Misuse

Name Phone number Website/email
The Bridge at Maundy

Free Counselling Service in Accrington - 11 – 18 Year Olds

Tel: 01254 233467
Email: counselling@maundyrelief.org.uk
Website: http://maundyrelief.co.uk/the-bridge-at-maundy-young-peoples-counselling-service/
Inspire in East Lancashire

work with YP and adult regarding all drugs, alcohol, and substance misuse.

Tel: 01254 495382
Email: eastlancs.info@cgl.org.uk
Website: https://inspirelancs.org.uk/east-lancs/

Food banks

Name Phone number Website/email
Maundy Relief

01254 232328
Email: info@maundyrelief.org.uk
Website: https://www.maundyrelief.org.uk/services/#Helpwithfood
Ribble Valley Foodbank Clitheroe – Open Mon & Fri 10.30am – 12.30 pm

Longridge – Open Friday’s only 11qm – 1.30pm 07849534431


Email: info@ribblevalley.foodbank.org.uk

Website: https://ribblevalley.foodbank.org.uk/

Health and wellbeing

Name Phone number Website/email
CSNW – Community Solutions North West
01254 460080
Website: https://csnw.co.uk/
Healthy Minds – East Lancashire
01282 644700
Website: http://www.eastlancshealthyminds.co.uk/default.asp
Women's Centre – Lancashire Women - Accrington 0300 3301354
Email: TalkToUs@lancashirewomen.org
Website: https://lancashirewomen.org/
C.A.N.W – Child Action North West
01254 244700
Email: info@canw.org.uk
Website: https://canw.org.uk/

Housing Advice and homelessness

Unfortunately, there are no emergency hostels in the Ribble Valley but contact Shelter 0808 271 6768 for general housing advice and hostel vacancy information 24 hours a day.

Name Phone number Website/email
Ribble Valley Housing

Telephone: 01200 425111 If the council offices are closed an emergency call out service is available on 01200 444448. Email: housing@ribblevalley.gov.uk

Mental health

Name Phone number Website/email
ELCAS – East Lancs Child and Adolescent Services 01282 803390
Website: www.elcas.elht.nhs.uk
Advocacy focus
Website: www.advocacyfocus.org.uk
Healthy Minds 01282 644700
Website: https://www.healthyminds.whct.nhs.uk/
0800 0684141
Website: https://www.papyrus-uk.org/
Email: pat@papyrus-uk.org
116 123
Website: www.samaritans.org
Email: jo@samaritans.org
The Bridge at Maundy 11 – 18 Year Olds
01254 233467
Website: https://www.maundyrelief.org.uk/the-bridge-at-maundy-young-peoples-counselling-service/
Email: counselling@maundyrelief.org.uk
Maundy Relief Counselling Service 01254 233467
Website: https://www.maundyrelief.org.uk/maundy-relief-counselling-service/
Email: counselling@maundyrelief.org.uk
Crisis team
01254 226006


0800 1111

Website: https://www.childline.org.uk/
Give us a shout texting service
Website: https://giveusashout.org/
Kooth 11+

Website: https://www.kooth.com/

Victim Support

Name Phone number Website/email
HARV Support for Victims of Domestic Abuse
Tel: 01254 879855
Email: info@harvoutreach.org.uk
Website: www.harvoutreach.org.uk
Men's Advice Line -advice and support for men experiencing domestic violence
Tel: 0808 8010327
Website: www.mensadviceline.org.uk
Nest Lancashire
0300 1110323
Email: info@nestlancashire.org
Website: www.nestlancashire.org
Trust house

Sexual violence and abuse

01772 835288
Email: Support@trusthouselancs.org
Website: https://trusthouselancs.org/
Broken Rainbow – LGBT Domestic Violence
Tel: 08452 604460
Email: Help@brokenrainbow.org.uk
Website: www.brokenrainbow.org.uk
National Domestic Violence Helpline run by REFUGE 24-hour

Freephone on 0808 2000 247
Rape Crisis 24/7 Rape & Sexual Abuse Support Line Call Free on


Website: https://rapecrisis.org.uk/get-help/